New-patient lead management

Stop managing new patients in your email inbox.

An inbox buries your leads, never follows up, and shows you nothing. PracticeLeads pulls every new patient — call, text, web form and email — into one place that replies and follows up automatically. Keep using email; just stop losing patients in it.

Works alongside your email & the tools you already use · no overhaul
PracticeLeads · New Patient Pipeline
38New today
92%Followed up
<15sAvg response
S
Sarah M. Google Ads · 2m ago
New
J
James R. Website Form · 14m ago
Texted
A
Aisha K. Missed Call · 1h ago
Follow-up
D
Diego P. Facebook · 3h ago
Booked
Email vs. PracticeLeads

Your inbox vs. a system built to manage patients

Same new-patient leads — two very different outcomes.

Email inbox
PracticeLeads
New leads
Buried in spam and clutter — easy to miss
Every call, text, form & email captured in one place
Response
Whenever someone gets to the inbox
Automatic reply in 15 seconds, 24/7
Follow-up
Manual — if anyone remembers
Automated sequences until the patient books
Visibility
No idea what was answered, or when
Every lead's status at a glance
Accountability
“I thought you replied to them…”
Every lead tracked — and you can prove it
Booking
Retype details into your PMS by hand
Syncs to OpenDental & Dentrix automatically

Keep using email — just stop managing patients in it. PracticeLeads works alongside your inbox.

See it in action

Watch PracticeLeads work

A one-minute look at how it captures, replies to, and books every new patient lead.

Connects with the tools your practice already runs

What it does

In plain terms

PracticeLeads makes sure no new patient ever gets missed — it answers, follows up, and keeps track for you.

Answers every missed lead in 15 seconds

Someone calls, texts, or fills out a form and you can't get to it? They get a friendly reply right away — 24/7 — before they call the next office.

Follows up so you don't have to

Automatic text and email reminders keep going until the patient books. No sticky notes, no "I'll call them back later."

Keeps every patient in one place

See every new lead and where it stands. When they book, the appointment drops straight into OpenDental or Dentrix.

Inside the dashboard

This is how new patients land in your board

Every call, text, and form becomes a simple card. See who's new, who's been called, and who's booked at a glance — then just drag a patient from one stage to the next. Anyone on your team can do it in seconds.

PracticeLeads · Main Leads Pipeline · 50 opportunities
Spam / Unqualified 12 opportunities $0
U
Unknown Caller
Auto-filtered · 06/19
$0
R
Robocall Line
Auto-filtered · 06/18
$0
Patient Inquiry 7 opportunities $1,750
R
Robin Shaw
Chat widget · 06/18
$0
H
Harper Quinn
Website form · 06/17
$0
New Appointment Requested 6 opportunities $2,100
J
Jordan Avery
Appointment request form · 06/19
$350
T
Taylor Brooks
Website contact form · 06/19
$0
M
Morgan Lee
Chat widget · 06/18
$750
Confirmed Appointment 8 opportunities $5,700
S
Sam Patel
Facebook · 06/20
$1,000
D
Drew Ellis
Website form · 06/19
$350
Left Voicemail 4 opportunities $1,800
R
Riley Chen
Missed call · 06/17
$1,000
C
Casey Fox
Google Ads · 06/16
$400
Unable To Contact Lead 3 opportunities $700
A
Alex Rivera
Appointment request form · 06/15
$350
D
Devon Price
Missed call · 06/13
$0
Not Yet Ready 5 opportunities $7,600
Q
Quinn Diaz
Google Ads · 06/12
$750
S
Skyler Vance
Website form · 06/10
$1,000
No Call / No Show 2 opportunities $350
P
Parker Reed
Appointment request form · 06/08
$350
Treatment Plan Follow-Up 3 opportunities $6,700
J
Jamie Cole
Appointment request form · 06/12
$4,500
R
Reese Kwan
Referral · 06/07
$2,200

Drag any patient from one stage to the next — your whole team stays in sync, in real time.

Sample board — names shown are examples, not real patients.

Every touchpoint

Here's what a patient actually sees

Missed call, website chat, or appointment request — this is the real conversation PracticeLeads starts for you, automatically.

Missed Call

A patient calls but no one picks up. Without PracticeLeads, that lead is gone forever.

Hi! We missed your call at Bright Smile Dental. We'd love to help you book an appointment. Reply here or call us back at (555) 123-4567.
Yes, I'd like to book!
Great! We have Tuesday at 2pm or Thursday at 10am. Which works?
Tuesday at 2pm please!

Website Chat

A visitor messages your website chat — even at 11pm. PracticeLeads responds instantly.

Thanks for reaching out to Bright Smile Dental! A team member will follow up soon. Are you interested in scheduling an appointment?
Yes — do you take new patients?

Appointment Request

A new patient submits a request form. PracticeLeads confirms receipt and keeps them engaged until booked.

Hi! We received your appointment request at Bright Smile Dental. We'll confirm your time shortly. Questions? Reply here anytime.
Perfect, thank you!
Real practices, real results

Hear it from practices like yours

Real doctors on what changed after they stopped losing leads in the inbox.

“175+ new patients in a single month — every lead tracked and followed up.”

Dr. Bazzi Women's Healthcare & Beyond

175+ new patients in a single month — at a lower cost per patient than Zocdoc.

“From missed leads to scalable growth — with full visibility into every dollar of ad spend.”

Dr. Baqai Detroit Dentures & Implants

Full visibility into every lead and every ad dollar — so the budget could grow with confidence.

Affiliate program

Refer practices. Earn recurring income.

Know a practice that's losing new patients? Refer them to PracticeLeads and earn 20% recurring commission for as long as they stay active — plus monthly and annual bonuses.

Explore the affiliate program
20%Recurring commission on every active account
$250+Monthly bonus for closing 5+ in a month
$2,000Annual bonus at 40+ active clients